TY  - BOOK
AU  - Potter, Beverly
TI  - From conflict to cooperation: how to mediate a dispute 
SN  - 0914171798
U1  - 303.69 
PY  - 1996///
CY  - Berkeley, California
PB  - Ronin Publishing
KW  - Mediation
KW  - Conflict management
KW  - Negotiation
N1  - Includes an index
ER  -