TY  - BOOK
AU  - Peter Shaw
TI  - Conversation Matters: How to engage effectively with one another
SN  - 9780826481474
U1  - 302.3 SHA 21
PY  - 2005///
CY  - London, New York
PB  - Continuum
KW  - Comm unication
KW  - Interpersonal Communication
ER  -