000 nam a22 7a 4500
999 _c15403
_d15403
008 170327b xxu||||| |||| 00| 0 eng d
020 _a9780826481474
082 _221
_a302.3 SHA
100 _aPeter Shaw
245 _aConversation Matters: How to engage effectively with one another
_hBooks
260 _aLondon, New York
_bContinuum
_cc2005
300 _a190p
_bix
_c22cm
650 _2Comm unication
_aInterpersonal Communication
942 _2ddc
_cBK